Professional carer providing specialist catheter and stoma care
Specialist Care Services

Catheter & Stoma Care

Skilled, dignified support with catheter and stoma management in the comfort of your own home. Our specialist carers help you maintain comfort, hygiene, and confidence every day.

Expert Clinical Care Delivered with Sensitivity

Managing a catheter or stoma at home can feel daunting, particularly in the early days following surgery or a hospital stay. Our specialist carers are trained to provide skilled clinical support with the sensitivity and discretion that this type of care demands. We work closely with district nurses, stoma care specialists, and GPs to ensure a coordinated approach that keeps you safe, comfortable, and confident. Whether you need short-term support during recovery or ongoing daily assistance, we are here to help.

Urinary Catheter Care

Managing a urinary catheter at home requires careful hygiene, regular maintenance, and vigilant monitoring to prevent infection and complications. Our trained carers provide skilled, dignified catheter care that allows individuals to remain comfortable and confident in their own home.

What We Provide:

  • Maintaining catheter hygiene with gentle, thorough cleaning
  • Emptying and changing catheter drainage bags
  • Monitoring urine output, colour, and consistency
  • Recognising early signs of urinary tract infections
  • Ensuring the catheter is positioned correctly and securely
  • Supporting leg bag and night bag management
  • Liaising with district nurses and GPs regarding any concerns
  • Keeping accurate records for healthcare reviews

Suprapubic Catheter Care

Suprapubic catheters require specialist attention to the insertion site and surrounding skin. Our carers are trained to manage suprapubic catheter care with precision and sensitivity, reducing the risk of infection and ensuring long-term comfort.

What We Provide:

  • Cleaning and dressing the insertion site as directed
  • Monitoring the site for signs of infection, irritation, or leakage
  • Managing drainage bags and ensuring secure connections
  • Tracking output and reporting changes to medical professionals
  • Supporting comfort and minimising skin irritation
  • Coordinating with community nursing teams for catheter changes
  • Providing emotional reassurance and maintaining dignity throughout

Colostomy & Ileostomy Care

Living with a colostomy or ileostomy requires daily management of the stoma and its appliance. Our carers provide sensitive, practical support with bag changes, skin care, and monitoring, helping individuals manage their stoma with confidence and minimal disruption to daily life.

What We Provide:

  • Assisting with stoma bag changes and disposal
  • Cleaning the stoma and surrounding skin gently and thoroughly
  • Applying barrier creams and protective accessories
  • Monitoring the stoma for changes in colour, size, or output
  • Recognising signs of complications such as prolapse or retraction
  • Supporting dietary guidance related to stoma management
  • Ordering and managing stoma supplies and accessories
  • Liaising with stoma care nurses for specialist advice

Urostomy Care

A urostomy diverts urine through a stoma, and careful management is essential for skin health and infection prevention. Our carers deliver expert urostomy care that keeps the skin healthy, the appliance secure, and the individual comfortable and confident.

What We Provide:

  • Emptying and changing urostomy pouches
  • Cleaning and inspecting the stoma and peristomal skin
  • Applying skin protectors and ensuring a secure pouch seal
  • Monitoring urine output and checking for signs of infection
  • Managing night drainage systems and leg bags
  • Supporting individuals to build confidence in self-management
  • Coordinating with urology and stoma care teams

Why Choose Us for Catheter & Stoma Care

Specialist trained carers
Dignified and discreet care
Infection prevention focus
Close liaison with NHS teams
Flexible visit schedules
CQC-regulated and inspected
Consistent familiar carers
DBS-checked and fully insured

What Families Say

After my surgery, I was terrified of managing my stoma at home. The Keko carers were so patient and kind. They showed me what to do and were always there when I needed help. I feel so much more confident now.

Service user

Staines-upon-Thames

Dad needed catheter care after his hospital stay. The team were professional, gentle, and always on time. They spotted an infection early and got him the help he needed straight away.

Family member

Ashford

The catheter and stoma care service has been outstanding. Mum was embarrassed at first, but the carers put her at ease immediately. They are discreet, thorough, and truly caring.

Family member

Egham

Enquire About Catheter & Stoma Care

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Contact Us

Speak to Our Care Team

Our friendly care team is available 7 days a week to discuss your needs and answer any questions.

Call Our Team

01784 698300

Mobile: 07745 522 756

Email Us

info@keko-personnel-ltd.co.uk

We respond within 24 hours

Visit Our Office

37 Petersfield Road
Staines-upon-Thames
TW18 1DF

Office Hours

Monday – Friday: 9:00am – 5:00pm

Saturday: 10:00am – 2:00pm

Sunday: Closed (emergency line available)

Need Catheter or Stoma Care Support?

Our specialist team is here to provide skilled, sensitive care that helps you manage with confidence at home.