Compassionate Home Care in Staines-upon-Thames
Person-centred domiciliary care supporting independence and dignity in your own home across Staines-upon-Thames, Ashford, Egham, Shepperton and surrounding areas.
Supporting Independence and Dignity at Home
Keko Personnel Limited is a trusted, CQC-registered domiciliary care provider based in Staines-upon-Thames. For over 20 years, we have been supporting adults to live independently in their own homes with dignity, respect and professional care.
We provide person-centred home care tailored to individual needs, from personal care and daily living support to specialist dementia care and companionship. Our experienced team works closely with families and healthcare professionals to ensure the highest quality of care.
Person-Centred Care
Every care plan is created around the individual, respecting their preferences, routine and independence.
Experienced Team
Our carers are trained, DBS-checked professionals who bring compassion and expertise to every visit.
Flexible Support
From a few hours a week to daily visits, we adapt our service to match your changing needs.
Comprehensive Home Care Services
We provide a full range of domiciliary care services tailored to individual needs. All our services are flexible and can be combined to create personalised care packages.
Personal Care at Home
Washing, bathing, dressing, grooming and medication support delivered with dignity and respect.
- Washing & bathing support
- Dressing assistance
- Medication reminders
- Oral & personal hygiene
Daily Living Support
Meal preparation, nutrition support and daily routine assistance to maintain independence at home.
- Meal preparation
- Nutrition monitoring
- Eating assistance
- Kitchen management
Domestic Support
Light housework, laundry, shopping and household management to keep your home comfortable.
- Light housework
- Laundry & ironing
- Shopping assistance
- Household organisation
Catheter & Stoma Care
Specialist continence care delivered by trained professionals with sensitivity and expertise.
- Catheter management
- Stoma care support
- Continence assessment
- Specialist hygiene
Companionship & Social Support
Meaningful companionship, social activities and community engagement to combat loneliness.
- Conversation & company
- Activity support
- Community outings
- Social engagement
Dementia & Mental Health
Specialist support for dementia and mental health conditions, delivered with patience and understanding.
- Person-centred dementia care
- Routine & structure
- Cognitive stimulation
- Behavioural support
Why Families Trust Keko Personnel
Choosing a care provider is an important decision. Here is why families across Staines-upon-Thames and surrounding areas trust us with their loved ones.
Over 20 Years Experience
Two decades of dedicated home care service, building expertise and trusted relationships across the community.
Person-Centred Care Plans
Every care plan is tailored to the individual, respecting their preferences, routines and independence.
Trained & Vetted Professionals
All carers undergo comprehensive training, enhanced DBS checks and continuous professional development.
CQC Registered
Registered with the Care Quality Commission, meeting all fundamental standards of quality and safety.
Diversity & Inclusion
We celebrate diversity and provide culturally sensitive care that respects individual beliefs and backgrounds.
Responsive Service
Flexible scheduling and responsive care coordination to meet changing needs promptly.
Family Involvement
We work closely with families, keeping them informed and involved in care decisions.
Local Knowledge
Based in Staines-upon-Thames with deep knowledge of local services, resources and community connections.
CQC Registered Provider
Provider ID: 1-14906907149
NHS Directory Listed
Recognised healthcare provider
20+ Years Experience
Trusted local care since establishment
Home Care Across Staines-upon-Thames and Surrounding Areas
We provide home care services throughout Staines-upon-Thames and the surrounding communities. Our local knowledge means we understand the area and can coordinate care effectively.
If your area is not listed, please contact us to check whether we can provide services in your location.
Check Your AreaYour Journey to Quality Home Care
We make arranging home care straightforward and supportive, guiding you through every step of the process.
Initial Enquiry
Contact us by phone, email or form. We discuss your situation and answer your questions.
Free Home Assessment
We visit you at home to understand your needs and create a proposed care plan.
Personalised Care Plan
We develop a detailed care plan tailored to your specific needs and preferences.
Matching & Introduction
We match you with compatible carers and arrange introductions before care begins.
Care Begins
Your care starts at agreed times with your matched carers supporting you at home.
Ongoing Reviews
Regular reviews ensure your care plan evolves with your changing needs.
What Families Say About Us
“We chose Keko for Mum's care because they are local, CQC registered and came highly recommended. They have exceeded our expectations. The care is excellent and Mum is so much happier.”
Family member
Staines-upon-Thames
“I needed care urgently after hospital discharge and Keko arranged everything within 48 hours. The assessment was thorough, the carers are wonderful and the whole service is professional.”
Service user
Ashford
“What stands out about Keko is the consistency. Dad has the same lovely carers who really know him now. They treat him with such dignity and kindness. Complete peace of mind.”
Family member
Egham
Request Your Free Care Assessment
Complete this form and our friendly care team will contact you to discuss your needs and arrange a free, no-obligation home assessment.
Speak to Our Care Team
Our friendly care team is available 7 days a week to discuss your needs and answer any questions.
Call Our Team
01784 698300
Mobile: 07745 522 756
Email Us
info@keko-personnel-ltd.co.uk
We respond within 24 hours
Visit Our Office
37 Petersfield Road
Staines-upon-Thames
TW18 1DF
Office Hours
Monday – Friday: 9:00am – 5:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed (emergency line available)
Frequently Asked Questions
Find answers to common questions about our home care services.
What areas do you cover?▾
We provide home care services throughout Staines-upon-Thames and surrounding areas including Ashford, Egham, Shepperton, Stanwell, Virginia Water, Laleham, Wraysbury, Sunbury-on-Thames and Chertsey.
How quickly can care start?▾
For urgent situations like hospital discharge, we can often arrange assessments within 24-48 hours and begin care shortly after. For non-urgent needs, we typically start within 1-2 weeks of assessment.
How long are care visits?▾
Our minimum visit is 30 minutes, but we recommend at least 1 hour for most care types. Visit lengths are flexible and tailored to individual needs.
Will I have the same carers?▾
We prioritise continuity and aim to provide the same small team of carers to each client. Having regular carers builds trust and enables better quality care.
Are your carers trained and DBS checked?▾
Yes, all our care staff undergo comprehensive training including Care Certificate standards, safeguarding, medication administration and enhanced DBS checks.
Can I choose a male or female carer?▾
Absolutely. We always respect preferences regarding carer gender and will match you with carers you feel comfortable with.
Can the care plan be changed?▾
Yes, care plans are reviewed regularly and can be adjusted at any time as your needs change. We are flexible and responsive to changing circumstances.
Do you help with medication?▾
Yes, our carers can provide medication reminders and assist with administration of prescribed medications as part of your care plan.
Do you provide care at weekends and bank holidays?▾
Yes, we provide care 365 days a year including weekends, bank holidays and Christmas. Care continues without interruption.
How much does home care cost?▾
Costs depend on the type, frequency and duration of care required. We provide transparent pricing after assessment. We can advise on local authority funding and other financial support options.
Are you regulated?▾
Yes, we are registered with the Care Quality Commission (CQC), the independent regulator of health and social care services in England. Our CQC provider ID is 1-14906907149.
Do you provide live-in care?▾
Our primary service is visiting domiciliary care. For live-in care requirements, please contact us to discuss your specific needs and we will advise on the best options.
Ready to Discuss Your Care Needs?
Take the first step towards quality home care. Contact us today for a free, no-obligation conversation about how we can support you or your loved one.