Catheter and Stoma Care at Home across the UK
Professional, dignified continence care support including catheter management and stoma care. Our trained care team provides specialist support with sensitivity, maintaining your dignity and independence at home.
Specialist Catheter and Stoma Care Support at Home
Living with a catheter or stoma requires ongoing management and care. Professional support with catheter and stoma care can make an enormous difference to quality of life, preventing complications, maintaining dignity and enabling you to live confidently at home.
At Keko Personnel Limited, we have been providing specialist catheter and stoma care across the UK for over 20 years. Our approach combines clinical competence with sensitivity, respect and understanding of how intimate and personal continence care is.
Whether you have a urinary catheter, suprapubic catheter, urostomy, colostomy, ileostomy or other stoma, our experienced care professionals provide reliable, professional support that maintains hygiene, prevents complications and preserves dignity.
We understand that needing help with catheter or stoma care can feel embarrassing or invasive. Our carers are trained to provide this support with complete professionalism, sensitivity and respect for your privacy.
What is Catheter and Stoma Care?
- Urinary catheter care and management
- Suprapubic catheter specialist support
- Colostomy and ileostomy care
- Urostomy and ileal conduit care
- Continence monitoring and recording
- Infection prevention protocols
- Coordination with healthcare professionals
Comprehensive Specialist Continence Care Support
Professional catheter and stoma care services tailored to your individual clinical needs, delivered with dignity and respect.
Urinary Catheter Management
Professional urinary catheter care prevents infections, maintains comfort and ensures proper functioning. Our carers provide competent catheter management with sensitivity and clinical skill.
- Emptying catheter drainage bags at appropriate intervals
- Changing from leg bags to night drainage bags
- Securing catheters properly to prevent pulling or displacement
- Cleaning around catheter insertion sites with appropriate solutions
- Observing and recording urine output volumes
- Monitoring urine appearance for signs of infection or blood
Suprapubic Catheter Care
Suprapubic catheters require specialist care focused on the abdominal insertion site as well as catheter management. Our carers are trained in suprapubic catheter care requirements.
- Emptying and changing suprapubic catheter drainage bags
- Cleaning around the suprapubic insertion site
- Observing insertion site for signs of infection or problems
- Maintaining skin integrity around the catheter site
- Securing the catheter to prevent pulling or movement
- Monitoring urine output and appearance
Colostomy and Ileostomy Care
Stoma care requires sensitivity, proper technique and understanding of stoma management. Our carers provide professional stoma care that maintains dignity and prevents complications.
- Emptying drainable colostomy or ileostomy bags
- Changing one-piece or two-piece stoma appliances
- Cleaning the peristomal skin gently and thoroughly
- Assessing stoma appearance and condition
- Monitoring stoma output volume, consistency and appearance
- Applying stoma bags ensuring proper seal and fit
Urostomy and Ileal Conduit Care
Urostomies require specialist understanding of urinary stoma management combining aspects of catheter care and stoma care. Our carers are trained in urostomy care.
- Emptying urostomy drainage bags regularly
- Changing urostomy appliances maintaining sterile technique
- Monitoring urine output volume and appearance
- Observing stoma and peristomal skin condition
- Preventing urinary tract infections related to urostomy
- Managing urostomy drainage systems including night drainage
Continence Monitoring and Recording
Accurate monitoring and recording of continence care is essential for identifying problems early and coordinating with healthcare professionals.
- Recording urine output volumes accurately using measuring jugs
- Documenting catheter drainage amounts and times
- Observing and recording urine or stoma output appearance
- Noting colour, clarity, odour and any abnormalities
- Monitoring for signs of infection including cloudy urine
- Recording stoma output consistency and frequency
Coordination with Healthcare Professionals
Catheter and stoma care requires close coordination with district nurses, continence nurses, stoma care nurses and other specialists. We work as part of the healthcare team.
- Following care plans created by district nurses and specialists
- Implementing specific instructions for individual care
- Reporting concerns or changes to appropriate professionals
- Coordinating timing of district nurse visits with our care
- Providing detailed observations to inform clinical decisions
- Supporting during district nurse visits for changes
Why Families Choose Our Specialist Continence Care Services
Clinical competence combined with sensitivity and respect delivers safe, effective continence care.
Specialist Continence Care Training
All our carers receive comprehensive specialist training in catheter types and management, stoma care procedures, infection control, aseptic technique, and recognising complications.
Maintaining Dignity and Privacy
Our carers understand continence care is deeply personal. They approach it with complete professionalism, sensitivity and respect for your privacy, treating all care as routine professional tasks.
Clinical Competence and Proper Technique
We follow correct clinical procedures, use aseptic technique where required, maintain strict infection control, use appropriate PPE and maintain high standards of hygiene.
Consistency of Specialist Carers
Having the same trained carers regularly means they understand your routine, recognise normal output patterns, notice changes early, and maintain trust during intimate care.
Coordination with Continence Specialists
We work closely with district nurses, continence nurse specialists, stoma care nurses, and urology teams. We follow their care plans and report concerns promptly.
Infection Prevention Priority
We prioritise infection prevention through strict hand hygiene, aseptic technique, maintaining closed drainage systems, proper cleaning, and early recognition of infection signs.
How Our Specialist Continence Care Service Works
A straightforward process to arrange professional catheter and stoma care support.
Initial Specialist Discussion
Contact us to discuss your catheter or stoma care needs. We talk about what type you have, current care arrangements, any problems you're experiencing, and coordination with district nurses.
Specialist Assessment
We arrange a specialist assessment at home with a trained supervisor. We review care plans from specialists, assess your care routine, and identify appropriate support.
Specialist Care Plan
We create a detailed continence care plan specifying precise procedures, frequency of care, monitoring requirements, infection prevention protocols, and coordination with healthcare professionals.
Trained Carer Assignment
We assign carers who have completed specialist continence care training, demonstrate clinical competence, and show appropriate sensitivity and professionalism.
Specialist Care Begins
Continence care starts at agreed times. Carers follow your care plan precisely, use correct clinical techniques, maintain strict infection control, and monitor observations.
Ongoing Monitoring
We maintain close monitoring through regular reviews with district nurses, supervision of carers, monitoring for complications, and adapting care as needs change.
Request Continence Care Assessment
Request a free, specialist continence care assessment. Our trained team will visit to understand your catheter or stoma care requirements.
Speak to Our Care Team
Our friendly care team is available 7 days a week to discuss your needs and answer any questions.
Call Our Team
01784 698300
Mobile: 07745 522 756
Email Us
info@keko-personnel-ltd.co.uk
We respond within 24 hours
Visit Our Office
United Kingdom
Office Hours
Monday – Friday: 9:00am – 5:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed (emergency line available)
Catheter and Stoma Care Services Across the UK and Surrounding Areas
We provide specialist continence care throughout the UK.
If your location is not listed, please contact us. We regularly expand our service area.
Check Coverage in Your AreaCatheter and Stoma Care FAQs
Answers to common questions about our specialist continence care services.
Still have questions?
Contact Our TeamWhat People Say About Our Catheter and Stoma Care
"I was very anxious about needing help with my catheter care but the team at Keko have been wonderful. They are professional, discreet and never make me feel embarrassed. My catheter is managed properly and I have had no infections since they started helping."
Catheter care service user
the UK
"Mum came home from hospital with a stoma and we were all overwhelmed. The carers are trained in stoma care and work closely with the stoma nurse. They manage Mum's stoma changes with such care and dignity. We feel confident she is getting proper support."
Family member
United Kingdom
"The continence care support has given me my confidence back. I have a colostomy and was worried about managing it but having trained support means I can go out without anxiety. The carers are always professional and respectful."
Stoma care service user
United Kingdom
"Dad has a suprapubic catheter and needs regular bag emptying and site cleaning. The carers know exactly what to do, work with the district nurse and keep detailed records. The coordination between services has been excellent."
Family member
United Kingdom
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Get the Specialist Continence Care Support You Need
Professional catheter and stoma care prevents complications, maintains dignity and enables you to live confidently at home. Our trained team provides the specialist support that makes a real difference.