Compassionate carer supporting a person living with dementia
Specialist Care Services

Dementia & Mental Health Care

Expert, compassionate care for people living with dementia and mental health conditions. Our specialist carers provide person-centred support that preserves dignity, promotes wellbeing, and helps families cope.

Understanding, Patient, and Person-Centred

A diagnosis of dementia or a mental health condition changes everything, not just for the individual but for the whole family. At Keko Care, we understand the complex challenges that come with these conditions and provide specialist support that adapts as needs change. Our trained carers focus on the whole person, drawing on life history, preferences, and strengths to deliver care that feels natural, respectful, and genuinely supportive. We are here for the person living with dementia and for the family around them.

Specialist Dementia Care

Our carers receive specialist training in dementia care, enabling them to provide person-centred support that respects each individual's history, preferences, and personality. We focus on what people can do, not what they cannot, promoting confidence and dignity at every stage.

What We Provide:

  • Person-centred care planning built around life history and preferences
  • Support with orientation, memory prompts, and familiar routines
  • Gentle encouragement with personal care tasks
  • Cognitive stimulation through music, reminiscence, and activities
  • Creating a calm, reassuring, and safe home environment
  • Adapting communication techniques to suit individual needs
  • Supporting transitions between stages of dementia with sensitivity

Supporting Through Every Stage

Dementia is a progressive condition, and care needs change over time. Our team is trained to recognise these changes and adapt support accordingly, from the early stages where gentle prompting may be enough through to more advanced stages requiring comprehensive hands-on care.

What We Provide:

  • Early-stage support with reminders, routine, and confidence building
  • Mid-stage assistance with personal care, meals, and medication
  • Advanced care including full personal care and mobility support
  • Night-time support for those experiencing sleep disturbances or wandering
  • End-of-life care delivered with compassion and dignity
  • Regular care plan reviews to adapt to changing needs
  • Close liaison with GPs, memory clinics, and specialist nurses

Mental Health & Behavioural Support

Living with dementia or mental health conditions can lead to anxiety, agitation, confusion, and changes in behaviour. Our carers are trained in de-escalation techniques and therapeutic approaches to provide calm, reassuring support during challenging moments.

What We Provide:

  • Understanding and responding to behavioural changes with patience
  • De-escalation techniques for agitation and distress
  • Support for anxiety, depression, and low mood
  • Meaningful engagement to reduce restlessness and repetitive behaviours
  • Recognising and reporting changes in condition to healthcare professionals
  • Maintaining familiar routines to reduce confusion
  • Creating sensory experiences that promote calm and comfort

Family Support & Respite

Caring for a loved one with dementia can be physically and emotionally exhausting. We provide vital support to family carers, offering respite breaks and guidance so that the whole family can cope with the challenges of dementia with confidence and support.

What We Provide:

  • Regular respite breaks for family carers
  • Guidance and education about dementia progression
  • Emotional support and a listening ear for family members
  • Helping families understand and manage behavioural changes
  • Coordinating with other professionals involved in care
  • Supporting families through difficult decisions about care
  • Providing continuity and consistency when family carers need time away

Why Choose Us for Dementia Care

Specialist dementia training
Person-centred care approach
Consistent familiar carers
Flexible visit schedules
Family respite included
CQC-regulated and inspected
24/7 on-call support team
DBS-checked and fully insured

What Families Say

The dementia care team at Keko truly understand my husband's needs. They know how to calm him when he becomes anxious and always treat him with such respect. I could not manage without them.

Family member

Staines-upon-Thames

Mum does not always remember names, but she always smiles when her carer arrives. That tells me everything I need to know about the quality of care she receives.

Family member

Ashford

The respite care has been a lifeline for me. Knowing that Dad is safe and happy with his carers means I can take a proper break without feeling guilty. They are exceptional people.

Family member

Egham

Enquire About Dementia & Mental Health Care

Complete the form below to discuss your needs.

Your Details

Care Details

Contact Preferences

0/500 characters

Your personal information is protected under GDPR. We will only use your details to respond to your enquiry.

Contact Us

Speak to Our Care Team

Our friendly care team is available 7 days a week to discuss your needs and answer any questions.

Call Our Team

01784 698300

Mobile: 07745 522 756

Email Us

info@keko-personnel-ltd.co.uk

We respond within 24 hours

Visit Our Office

37 Petersfield Road
Staines-upon-Thames
TW18 1DF

Office Hours

Monday – Friday: 9:00am – 5:00pm

Saturday: 10:00am – 2:00pm

Sunday: Closed (emergency line available)

Need Dementia Care Support?

Our specialist dementia care team is here to support you and your family with expert, compassionate care.