Personal Care at Home across the UK
Dignified and compassionate personal care support in your own home. Our trained care professionals help with washing, bathing, dressing, medication and daily hygiene with respect for your privacy and independence.
Maintaining Dignity and Independence with Personal Care Support
Personal care is deeply private and choosing to accept help with washing, bathing, dressing or hygiene can feel daunting. At Keko Personnel Limited, we understand how important it is to feel comfortable, respected and in control when receiving personal care support.
For over 20 years, we have been providing professional personal care services to adults across the UK. Our approach is built on dignity, respect and person-centred care that adapts to your preferences and routines.
Whether you need assistance with morning routines, help with bathing a few times a week or support with medication throughout the day, our experienced care professionals provide reliable, compassionate support that enables you to maintain your independence at home.
Understanding Personal Care at Home
Personal care involves help with intimate daily tasks that many people manage independently but may find challenging due to age, illness, disability or recovery from surgery.
Washing and Bathing
Assistance with washing at a basin, help getting in and out of the bath or shower, support with hair washing and ensuring you feel clean and comfortable.
Dressing and Undressing
Help choosing appropriate clothing, assistance with putting on and taking off garments, support with buttons, zips and fastenings.
Oral Hygiene
Support with teeth cleaning, denture care, mouth care and maintaining good oral health with gentle and thorough care.
Personal Hygiene
Assistance with toileting needs, continence support, skin care, nail care and helping you maintain overall personal hygiene with dignity.
Medication Support
Medication reminders at the correct times, assistance with taking tablets or liquids, support with eye drops, creams or inhalers.
Grooming and Appearance
Help with shaving, hair care, skincare routines and ensuring you feel well-groomed and confident in your appearance.
Comprehensive Personal Care Support Tailored to You
Washing and Bathing Support
Feeling clean and fresh is essential for wellbeing and dignity. Our carers provide patient, respectful assistance with all aspects of washing and bathing.
Dressing and Clothing Assistance
Getting dressed each day is an important part of maintaining independence and self-esteem. Our carers provide sensitive support that respects your choices and personal style.
Oral Care and Dental Hygiene
Maintaining good oral hygiene is important for health, comfort and confidence. Our carers provide thorough support with oral care routines.
Continence and Toileting Support
We understand that continence support is highly personal. Our carers provide this support with professionalism, dignity and complete respect for your privacy.
Medication Reminders and Administration
Taking medication correctly and on time is essential for managing health conditions. Our carers provide reliable medication support following your care plan.
Grooming and Personal Presentation
Looking and feeling your best contributes significantly to self-esteem and wellbeing. Our carers help you maintain your personal grooming standards and appearance.
Why Families Choose Our Personal Care Services
Dignity at the Heart of Everything We Do
We believe that everyone deserves to receive personal care with complete dignity and respect. Our carers never rush, never patronise and always treat you as the individual you are.
Experienced and Trained Care Professionals
All our personal care staff have significant experience and receive comprehensive training in personal care techniques, moving and handling, infection control and safeguarding.
Consistency and Familiar Faces
We assign a small, consistent team of carers to you so you build trust and familiarity. This consistency is especially important for personal care where comfort and trust are essential.
Person-Centred Care Planning
Your personal care plan is created around your needs, preferences and routines. We involve you in every decision and adapt support as your needs change.
Flexible Scheduling
Whether you need personal care support once a day, multiple times daily or just a few times a week, we create schedules that suit your lifestyle.
Coordination with Healthcare Professionals
We work collaboratively with district nurses, GPs, occupational therapists and other healthcare professionals involved in your care.
CQC Registered Quality Care
We are registered with and regulated by the Care Quality Commission (CQC). Our personal care services meet all regulatory requirements.
How Our Personal Care Service Works
Initial Discussion
Contact us to discuss your personal care needs. We listen carefully, answer your questions and explain how we can help.
Home Assessment
We arrange a convenient time to visit you at home. We discuss your personal care needs in detail and assess your home environment.
Personalised Care Plan
We create a detailed personal care plan that specifies exactly what support you need, when and how you prefer tasks to be done.
Carer Matching
We carefully match you with appropriate carers based on personality, experience and your preferences.
Care Begins
Your personal care support starts at the agreed times. Carers follow your care plan precisely and maintain accurate records.
Ongoing Review
We regularly review your personal care plan to ensure it continues to meet your needs as circumstances change.
What Happens During Personal Care Visits
Understanding what to expect can help you feel more comfortable about accepting personal care support.
Before the Visit
Your carer arrives at the scheduled time and greets you warmly. They wash their hands thoroughly and prepare any equipment or products needed. They check your care plan to confirm what support is needed during this visit.
During Personal Care
Your carer explains what they are about to do and checks you are comfortable proceeding. They work at your pace, never rush and encourage you to participate as much as you are able. They maintain your dignity by preserving privacy, using towels or sheets appropriately and being sensitive to your feelings.
After Personal Care
Once personal care is complete, your carer ensures you are comfortable, appropriately dressed and settled. They dispose of any waste safely, ensure the bathroom or bedroom is clean and tidy, wash their hands again and complete care records accurately.
Record Keeping
All personal care is documented in care records including what support was provided, any observations about your wellbeing, medication administered and any concerns. These records are reviewed regularly and shared with healthcare professionals where appropriate.
What People Say About Our Personal Care Services
"I was very nervous about accepting help with personal care, but the team at Keko made it so easy. My carer is wonderful - professional, kind and never makes me feel embarrassed. I actually look forward to her visits now."
Personal care service user
the UK
"Mum needed help with bathing after her stroke. The carers from Keko are brilliant. They take their time, chat with her and make sure she feels comfortable. It has given us peace of mind knowing she is getting proper personal care."
Family member
United Kingdom
"The personal care support has made such a difference to Dad's quality of life. He was struggling with washing and dressing but didn't want to ask for help. Now he has regular visits and he feels so much better. The carers treat him with real dignity."
Family member
United Kingdom
Discuss Your Personal Care Needs
Request a free, no-obligation personal care assessment. We will visit you at home to understand your needs.
Speak to Our Care Team
Our friendly care team is available 7 days a week to discuss your needs and answer any questions.
Call Our Team
01784 698300
Mobile: 07745 522 756
Email Us
info@keko-personnel-ltd.co.uk
We respond within 24 hours
Visit Our Office
United Kingdom
Office Hours
Monday – Friday: 9:00am – 5:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed (emergency line available)
Safe, Professional Personal Care You Can Trust
Infection Prevention
Strict infection control protocols including thorough handwashing, appropriate PPE, safe waste disposal and cleaning of equipment.
Moving and Handling Safety
Our carers are trained in safe moving and handling techniques to support you safely during personal care.
Safeguarding and Protection
Comprehensive safeguarding training and clear policies. We work closely with local safeguarding teams.
Quality Monitoring
Regular quality monitoring through spot checks, supervision visits, feedback and care record audits.
Personal Care Services Across the UK
We provide professional personal care support throughout the UK.
If your location is not listed, please contact us. We regularly expand our service area.
Check Coverage in Your AreaThe Benefits of Receiving Personal Care at Home
Receiving personal care in your own home rather than moving to residential care offers significant advantages.
Familiar Environment
Your own bathroom, bedroom and routines remain unchanged. You continue living in the home you know and love.
Independence and Control
You maintain control over your daily life, choosing when and how personal care is provided within agreed schedules.
Privacy and Dignity
Personal care happens in the privacy of your own home without shared facilities or other residents present.
Personalised Support
Personal care is tailored precisely to your needs, preferences and routines rather than fitting institutional schedules.
Family Involvement
Family members can easily visit and be involved in your care in the comfort of your home.
Cost-Effective
Personal care at home is often more affordable than residential care, especially if you only need support for specific tasks.
Other Services That May Help You
Many people who need personal care also benefit from our other home care services.
Daily Living Support
Help with meal preparation, eating and drinking, and support with daily routines that complement your personal care.
Learn More →Domestic Support
Assistance with housework, laundry and shopping so your home stays clean and comfortable.
Learn More →Companionship
Social support and conversation during or between personal care visits to reduce isolation.
Learn More →Medication Management
Comprehensive medication support beyond basic reminders, including coordination with healthcare professionals.
Learn More →Get the Personal Care Support You Need at Home
Living independently at home with professional personal care support is possible. Our experienced team is ready to help you receive the dignified, compassionate care you need.